Brand associations: The unstoppable power you’re probably ignoring (but definitely shouldn’t be)
Pay attention to what is being said as you take a seat, drink some coffee (or something more substantial if you are feeling adventurous), and take a quick sip. It is going to shock your mind that there is a marketing concept that is so powerful that you have probably been thinking about it when you have been sleeping. Yes, I am speaking about brand associations, which are the secret sauce that allows any company to dominate its industry and make its competitors seem like they are swimming in the baby pool.
If you are interested in learning more about the importance of this issue, you should refrain from even trying to roll your eyes since you will be educated on the significance of this topic. A few examples of brand associations are the emotional connections, mental pictures, and gut reactions that people have with a certain brand. When individuals start thinking about your brand, these connections are generated in their minds. When people think about your brand is not when you think about it; rather, it is only when they think about it. Additionally, I would want to communicate to you that the importance of that distinction is much beyond anything that you could ever hope to fathom. Please do not mix this with some flowery “feel good” marketing drivel; that is not what you are looking for. Due to the fact that this is about shaping how people across the globe see your brand, it is very important to pay attention.
Brand associations
Brand associations: The unstoppable power you’re probably ignoring (but definitely shouldn’t be)
By the time you have completed reading this, you will not only have an understanding of what brand associations are, but you will also be able to employ them in a way that is comparable to that of a master strategist. As you continue on your path toward making your brand the one that dominates the mental real estate of your customers, you will be well on your way to accomplishing this objective. Is it not a pleasant sound? Undoubtedly, it does, in fact. The moment has come to get started.



What Are Brand Associations? The Key to Winning Minds and Wallets
So, to get things off to a good start, what are brand associations and how do they function? Imagine a person walking down the street, minding their own business for a second. Someone sees your merchandise, hears your name, or sees your logo on a shelf. At that same moment, your marketing brand is flooded with thoughts, emotions, and recollections in their mind. There is a link to the brand there.
The really interesting part, however, is this: feelings are evoked when one associates a brand with more than just ideas. Anyone seeing the Nike swoosh won’t always associate it with “shoes.” Included in their mental processes are the words “victory,” “performance,” and “power.” Also, the golden arches of McDonald’s evoke more than simply thoughts of burgers; they bring back fond memories, emotions of nostalgia, and maybe even a hint of guilty pleasure. Those emotions dictate the decisions. Even if the products are almost identical, these particular considerations might lead someone to choose one brand over another.
Shall we take it a notch farther and dissect it? People will instantly identify your brand with certain feelings and thoughts the moment they hear about it. Associative memories of a brand are these. The whole mental stew they’re served forms an impression of your brand in their brains. This shows that the perceptions of your target audience are just as important as your own when it comes to your brand. Well done if your brand is seen by your customers as inexpensive, untrustworthy, or boring! Those are the memories associated with your brand, looming over your company like an unhealthy buffet selection. Words like “quality,” “luxury,” and “innovation” won’t solve the issue if they really do.
Why Should You Care About Brand Associations? Because It’s the Only Thing That Matters
You could be wondering, “Why should I care about brand associations when I have sales numbers and product launches to focus on?” if you are now thinking just that. First things first, it is an incorrect question. If your sales statistics are where they are, whether they are excellent or terrible, it is because of the brand connotations that you have. Because of them, customers either wait in line for your goods that extend around the block or walk straight by your business as if you do not exist.
A fun fact is as follows: Human beings are not logical creatures. We do not base our choices on data and statistics when making purchases. This would mean that premium companies such as Rolex and Louis Vuitton would no longer be in existence. Do you believe people purchase watches because they cannot read the time on their mobile devices? Obviously, that is not the case. They are buying a Rolex because of its values, which include riches, success, and classic elegance. It is because of these deep brand connections that the very high price tag is understandable. In addition, once these connections have been thoroughly embedded in people’s thoughts, you can charge almost whatever you want. People are not just purchasing a commodity; instead, they are purchasing the associated feeling.
Imagine now if Rolex had never made any investments in establishing these connections. Imagine for a moment if they just put a massive price tag on their timepieces and then called it quits. They would be a source of amusement. It would be an expensive corporation devoid of any spirit. However, they are not. They are a legend because, over the course of many decades, they painstakingly cultivated the appropriate brand connotations.
However, you shouldn’t simply take my word for it. Take Apple as an example. It is possible to argue until you are blue in the face about whether or not iPhones are objectively superior to other smartphones, but this is not why people continue to pay exorbitant prices for them. Not only do people purchase iPhones because of their specifications, but they also purchase them because of how they make them feel. Apple has mastered the art of brand association to such an extent that possessing an Apple product makes individuals feel more intelligent, creative, and cutting-edge. The type of emotional manipulation that you want to operate for you rather than against you is the method described here.
Your brand associations shape customer perception
Permit me to tell you the truth when I say that the connections that your customers have with your brand are what form their impressions of you, and the importance of customer perception cannot be overstated. Regardless of whether or not you own the best thing available on the market, it is of no consequence if others do not trust that you possess it. Perception is the key to understanding reality. It is true that your brand is affordable if consumers have the perception that it is inexpensive. In the event that customers feel that your brand is really elegant, what do you expect would occur? You are already a luxury brand, regardless of whether or not you aspire to become one in the future.
The effect of this is that businesses like Tesla, Nike, and Starbucks have completely conquered their rivals in their respective industries. Not only are their products of exceptional quality, but they also have incredible relationships with their brands. Aside from the fact that it is a producer of automobiles, Tesla is also well-known for the creative items it produces, its concern for the environment, and, if we are being really honest, its tendency toward discrimination. When it comes to creating shoes, Nike is not only about producing shoes; rather, it is about achieving greatness, overcoming obstacles, and pushing oneself beyond your limits. There is more to Starbucks than just a coffee shop; it is a “third place” between home and work, a comfortable status symbol for your morning Instagram photo, and a location where you can get your coffee.
It is the ties that customers have with the brand that are accountable for their behavior. People have an intense urge to have the sensation that they are making a decision that is in their best interest, that they are a part of a community, or that they are taking part in something that has the potential to elevate their standing. In your capacity as a brand, it is your duty to make certain that the associations that your clients have with your company are exactly what you want them to be.
To get people to think and feel exactly what you want, you need to learn how to build killer brand associations
Whatever the situation may be, we are now ready to get down to the meat of the subject. What strategies can you use to establish connections with your brand that will lead customers to think of you in all of the right categories? Because you will be unsatisfied with the outcomes if you merely throw objects against the wall and hope that anything clings to them, you will be disappointed.
Let’s make this as easy to comprehend as possible, so that even a youngster of five years old would have no problem grasping it. If you are engaging on that level, you are acquiring fifty percent of the audience that you have. With the aid of the following guidance, you will be able to construct, strengthen, and ultimately triumph in the game of brand association.
Consistency: The Magic Word You’re Probably Ignoring
Are you curious why some companies may demand unreasonably high prices for a product essentially the same as you are selling? This is because they have engaged consistently for years, if not decades, in developing the appropriate brand connections. Maintaining consistency is the key to success. If you don’t have it, your brand lacks essence, identity, and the ability to form an emotional connection with your clientele.
Having a consistent brand means repeatedly using a different logo. Doing this indicates that you are offering the same experience, message, and values across every touchpoint. If your brand is inconsistent, you will have difficulty establishing solid connections with it. Your audience will likely need clarification; confused individuals do not open their wallets. They are running.
Imagine the beverage Coca-Cola. For more than a century, they have been conveying the same message. Three recurring themes appear in every advertisement for Coca-Cola: pleasure, sharing, and joy. Coca-Cola is the undisputed king of the emotional domain, regardless of whether it’s Christmas, summer, or just any old Tuesday. And what do you think? It has been successful. Without fail, whenever you come across Coca-Cola, you immediately get a sense of positivity.
Emotions Are Everything: People Don’t Buy Products, They Buy Feelings
For the benefit of those in the rear, I will reiterate this point: consumers do not purchase objects; instead, they buy sentiments. It is your responsibility to determine the feelings you want consumers to connect with your brand and then consistently convey them across all platforms. Do you believe Nike is trying to sell you a pair of running shoes? I beg you. They are trying to sell you the notion that you can “Just Do It,” regardless of what “it” is, as well as the concept of self-belief and empowerment.
The most important thing to remember is that when consumers contact your brand, they want to feel a certain way. You can tap into that emotion and incorporate it into the heart of your brand identity. In that case, you will be in a position to succeed. Through inventiveness and originality, Apple has accomplished this. When it comes to enchantment and nostalgia, Disney has done it. If you are aware of the emotional area that you want to own, you will be able to accomplish it as well.
Customer Experience: Where Brand Associations Are Made (or Destroyed)
You may have the most sleek advertising campaigns, the most killer logo, and the finest product in your business, but if your customer experience is terrible, your brand associations will be a complete and utter waste of time. Simply put, that is how it works. Brand associations are born and nurtured in customers’ experiences with a brand. The connections you have worked so diligently to establish are either being strengthened or weakened with every encounter you have with your brand.
As an example, consider Amazon. Although it is not true that they came up with the idea of online shopping, they have mastered the art of providing excellent service to their customers. It is already common knowledge that when people think of Amazon, they think of speed, ease, and dependability. It was not by chance that Amazon began to establish that link. Over the course of many years, they worked to improve every facet of the customer experience, from delivery in a timely manner to the ease of making returns to providing exceptional customer service. And what do you think? They are now the preeminent internet retailers.
Your Brand Story: Make People Feel Like They’re Part of Something Bigger
People strongly desire to be a part of something more significant than themselves. They want to have the impression that their purchase is substantial, making them feel as if they are connecting themselves with a brand that is congruent with their beliefs and represents who they are. Your brand’s narrative is what comes into play here. You had the best start crafting a narrative for your brand if it does not already have one. Quickly.
Individuals can connect with a company more profoundly when it has a compelling brand narrative. For example, Patagonia is not only a firm that manufactures outdoor clothes. They are a firm committed to being environmentally responsible, and they convey this message in all aspects of their operations, from their marketing to how they conduct their business. And what do you think? Patagonia continues attracting many people concerned about the environment because they want to be a part of the narrative.
Your brand narrative must convey your core values, goals, and why you exist beyond the pursuit of financial gain. Even if your product is more expensive than your rivals’, it will convince customers to select you over them. This is the factor that will transform casual clients into devoted followers.
Visuals: Consistency Is Key, But Don’t Be Boring
In spite of the fact that I have already mentioned the need for maintaining consistency, let’s analyze the visual element of the problem in further detail. A significant part of the relationships that people have with your company is the visual identity that you have established. People have a tendency to create snap judgments very quickly based on how things seem to them. Are you not going to put your faith in me? Take a look at how rapidly users swipe left on dating apps that are designed for romantics. On the other hand, the same phenomenon occurs when it comes to businesses: if your photos are inconsistent, unattractive, or even worse, uninteresting, customers may instinctively swipe left on you.
As an illustration, take into consideration the case of a company like Tiffany & Co. Iconic, which is the little blue box in issue. Not only is it instantly recognizable, but it has also been a consistent element of their emblem for more than a century. In addition to being luxurious and sophisticated, it emanates exclusivity. As an illustration of how brand association works, here is an example of how a color may be used.
The Power of Symbols and Logos: Your Brand’s First Impression (And It Better Be Good)
To tell you the truth, the first thing that people will notice about your firm is most likely going to be the logo that represents your brand. You learned from your mother on the very first day of school that “first impressions matter.” The length of time that customers have to form an opinion about your brand based on a brief peek at your logo is not much longer than a few milliseconds after they see it. They just need that length of time to establish if you are the real thing or simply another brand in a sea of mediocrity. All that is necessary is for them to make that determination.
Take, for example, the picture of the shoe, which is the simple mark that represents Nike. As soon as you lay eyes on it, your mind immediately makes the connection between it with the ideas of athleticism, empowerment, and ultimate victory. Without a shadow of a doubt, there is no compelling need to have a slogan. As an illustration of how strong brand ties can be, consider this case. It is possible for a single sign to communicate a variety of emotions and ideas.
To add insult to injury, however, in order to ensure that the essential activities are completed, you will need more than just your logo. A miracle has not occurred. In addition to that, you need to develop a reputation that is consistent and reliable. Your logo is like the cover of a book; it must be beautiful, but the substance of the book must be able to back the claims that it makes. All of the elements that make up the brand association package include your visual identity, your logo, and everything else that is connected to it, such as your story, your values, and the user experience that you provide.
Given this, you shouldn’t treat your logo as if it were an afterthought or a one-time effort that you can check off your list of things to do. Instead, you should approach it as if it were something that you must do. To do so would be like applying some paint to a house and imagining that it would transform into a castle. When people see your company’s logo, it should serve as a consistent reminder of the qualities that your business stands for. It is important that your company’s logo serves as a visual representation of all that your company stands for.
The Science of Colors: Don’t Underestimate Them
When it comes to colors, there is more to them than just making things seem beautiful. Due to the fact that colors are psychological tools, individuals are able to form an impression about your brand even before they are aware of the things that you sell. Have you ever pondered the reason for the widespread use of a certain color scheme by a number of fast-food companies? It’s not because they all indulge in ketchup and mustard with equal enthusiasm. It is more probable that people will have feelings of joy and enthusiasm when they see the color yellow. Nevertheless, the color red makes them feel hungry and gives them a feeling of urgency. You are now aware of the reasons why you are unable to resist the urge to grab those fries.
There are a few examples of colors in motion that we might look at, including the following:
The color red is one that is daring, passionate, and urgent. Take, for instance, the Netflix streaming service, Coca-Cola, or Target. Red is a color that has the ability to stimulate, inspire, and push folks to take action.
“Blue” is a color that is known to be calming, trustworthy, and reliable. Several companies, like Facebook, IBM, and Ford, utilize the color blue to communicate a sense of dependability and trustworthiness of their brand.
A thriving, natural, and healthy state of being are all connected with the color green. The fact that businesses such as Whole Foods and Starbucks utilize green to appeal to customers who are worried about their health and the environment should not come as a surprise to anybody.
When it comes to strength, refinement, and elegance, black is the hue that stands out. When it comes to conveying a feeling of luxury and exclusivity, high-end brands like Chanel, Prada, and Mercedes-Benz mostly employ the color black.
What is being conveyed here is the idea that colors are not just colors. It is true that emotional triggers are what they are. You may communicate to your audience how they should feel about your brand even before they are aware of the goods you are selling by choosing colors that are acceptable for your brand. Through the use of this approach, it is possible to initiate the formation of brand linkages even before a single word has been said about the brand.
Brand Associations in Action: The Art of Being Relentlessly On-Message
We have all seen new firms that have attempted to reinvent themselves and have failed spectacularly in their endeavors. When you go through this experience, it is comparable to seeing someone go through a difficult time and hoping that they would soon figure out who they are. Would it be possible for you to avoid making this humiliating mistake entirely? To underline this point even further, I would like to point out that when it comes to developing relationships with a business, being consistent is the most important thing to take into consideration. It is important to note that the visuals are not the only thing that matters; the overall message that you convey to the world is also very important.
At the same time, it is impossible to fulfill the needs of so many people. It is essential that you choose your brand identity and adhere to it with the same tenacity as glue. Among the following, which of the following are the core feelings and ideas that you want customers to associate with your brand? As soon as you realize what it is, you are obligated to make sure that you continue to convey that message wherever you go, without stopping.
Use the knowledge gained from Apple’s Playbook to your advantage. The message that they transmit is always the same, regardless of the product that they offer: design that is smart, technology that is cutting edge, and innovation that is easy and welcome to consumers. Apple is all about simplicity and looking ahead to the future when it comes to its goods, whether it be a new iPhone, MacBook, or even its packaging. Apple is always anticipating what the future will bring. Throughout the whole process, they never deviate from it.
Keeping this knowledge in mind, the voice, message, advertising, and customer service of your company must be completely in harmony with one another. You are in a difficult situation if you are conducting a campaign that emphasizes the luxury quality of your brand, yet your website gives the impression that it was designed in the 1990s. What do you think will happen if you ship everything in a significant amount of plastic while claiming to be ecologically conscious? What do you think will happen? People will not see your brand as being environmentally sensitive; rather, they will view it as being hypocritical of these concerns.
In conclusion, you should never go back on the promise that your business has made to an individual. The relationships that you have worked so hard to cultivate are being steadily eroded by each and every one of your acts.
Negative Brand Associations: The Nightmare That Won’t Go Away
Just now, we are about to enter the most horrifying portion of the narrative. Not only are you making an effort to establish positive associations with your brand, but you are also making an effort to avoid establishing any adverse associations. In addition, I would want to inform you that once you have a terrible association with a brand, it is equivalent to trying to erase a tattoo that you regret acquiring over the course of spring break. Getting rid of it is made more difficult by the fact that it continues to exist.
Let’s use BP as an example, shall we? For you, what is the very first thing that comes to mind when you hear the word “BP?” On the basis of my assumption, it is not the term “reliable energy company.” One might say that it is more aptly described as an “environmental disaster,” right? This is due to the fact that the oil disaster that took place in the Gulf of Mexico in 2010 managed to entirely eradicate the brand connotations that BP had previously had. The possibility exists that prior to the spill, a great number of people were under the impression that BP was just another gas company. When did the accident take place? As a consequence of this, they were linked to the deterioration of the environment as well as the irresponsibility of companies. The damage to BP’s image was so extensive that it took the company years and millions of dollars to begin the process of rebuilding it.
So, what are some ways that you may avoid having undesirable connotations associated with your brand? You should make sure that you do not commit any errors (I know, it is simpler to say than it is to do). Nevertheless, the way in which you choose to respond to the issue is the most important factor to consider when things go wrong, which they will at some point. Managing crises is a very necessary skill. When you take immediate, honest, and transparent action, there is a potential that you may be able to decrease the intensity of the hurt that has been caused. Imagine, however, that you make an effort to conceal the facts or that you refuse to accept responsibility for the circumstance. If this is the case, then people will form negative connections with you far more quickly than you can say “public relations nightmare.”
Tapping into Nostalgia: The Most Powerful Brand Association There Is
The topic of nostalgia, which is one of the most powerful brand connections that you can tap into, will be discussed in this post. It is essential for people to have a sense of connection to the past, particularly when their recollections transport them to simpler and happier moments in their journey through life. Those companies that are astute are aware of this reality and make use of it to their advantage. Check out Disney for yourself. They have reached a level of mastery in the ability to relate to the past. They have the ability to bring back happy memories of childhood for millions of people all across the world via the films, theme parks, and items that they produce. Disney provides customers with the idea that they are re-establishing a link with their earlier years. This may be accomplished via the re-release of legendary films such as “The Lion King” or with the introduction of new attractions that pay tribute to well-known characters. Who wouldn’t want to relive the delights of their childhood and experience them once more? So there you have it: the core of the power that comes from brand association. An additional example to illustrate? It’s the gaming console. Not only were they attempting to sell a vintage system when they produced the Nintendo Entertainment System Classic Edition, but they were also attempting to sell memories instead of simply the system itself. An overwhelming feeling of melancholy rushed over those who had spent their whole lives playing the original Nintendo Entertainment System, and all of a sudden, they felt the want to get that particular device. Not only was it vital for them to really play the games, but it was also important for them to recollect their younger years. One of the most powerful weapons in your arsenal of brand connections is nostalgia, which you have accumulated throughout time. If there is a history associated with your brand, you should make use of it. Discover methods for forming emotional connections with folks that will give them the idea that they are a part of something that will endure forever, even if it does not at the moment.
Brand Associations in the Digital Age: Why Social Media Can Make or Break You
You have begun living in the digital era, which is characterized by the formation of brand connections at a pace that has never been witnessed before. People now have the ability to rapidly conceive of ideas concerning your company, and they are more than willing to share those ideas with colleagues or with the whole public. This is all thanks to social media. The majority of people’s interactions with companies are now built in large part via the use of social media, regardless of whether you like it or not.
Take into consideration the speed with which news spreads via social media platforms such as Facebook, Instagram, TikTok, and Twitter. The influence of a single viral event, regardless of whether it is positive or negative, has the potential to leave a long-lasting imprint on customers. It is necessary to verify the authenticity of the content that is gaining widespread attention. Do not be reluctant to get in touch with Wendy’s. By totally transforming their Twitter presence into an example of effective brand connection development, they have dramatically changed their Twitter presence. You are not looking at any old fast food restaurant; rather, you are looking at the most animated of them all. Through their caustic and perceptive comments, they have established a connection with wit and boldness, which has resulted in the creation of a new army of passionate followers.
On the other hand, if you do not exercise caution, social media has the potential to completely destroy your business in an instant. Do you remember the embarrassing ad that Pepsi created featuring Kendall Jenner in order to capitalize on social justice movements? Have you recalled it? Unquestionably, it was not well received by the audience. Pepsi was exposed to a torrent of bad connections as a consequence of that one advertisement, and the business is presently striving to overcome those linkages.
What exactly is the essence of the matter? You should make cautious use of social media in order to strengthen the relationships you wish to have with your company. Internet consumers are not pleasant customers for businesses that make mistakes.
Conclusion: Own the Real Estate in Their Heads, or Someone Else Will
Hello there, students! As of today, what did we discover? I have no doubt that you have been taking notes; I know that I have. Creating connections with a brand is a very important step. These are not only a benefit of having high-quality things, but they are also the primary reason why customers choose to purchase from you. If you are not taking any steps to change the way that customers perceive your brand, you are allowing money and maybe even your company to slide through your fingers.
It is important to keep in mind that the items are not the only factor at play here. What is important are the feelings and the memories that accompany them.
In addition to the message, the symbols, and the involvement of consistency in the process. It is imperative that you give these linkages your complete attention while you construct them, and you must guard them with the same vigilance that a monster guards its victim. It is important to keep in mind that developing a powerful brand involves establishing a relationship with your clients that extends beyond the particular things that you provide. The cultivation of loyalty and trust is what will keep them coming back for more of what you have to offer. Be sure that every facet of your brand, from the language to the images, represents the feelings and principles that you want to communicate to your target audience.
When it comes to making purchasing decisions, the premium real estate that your brand offers should be completely free of rent in the minds of your consumers. In the event that you are not the first individual who pops to mind when someone thinks of your category, then someone else will, in addition to the fact that someone else is laughing their head off.
Making sure that your brand is the one that people can’t stop thinking about may be accomplished by going out and establishing the most important brand connections that are feasible. mainly due to the fact that if you don’t do it, your rivals will guarantee that they will. It is imperative that you ensure that your brand is continually present in the minds of your target audience by using smart marketing activities and experiences that are memorable for your company. You will be able to acquire a loyal consumer base and stand out in a market that is competitive if you maintain a high level of awareness.
FAQ brand associations
What the hell are brand associations, and why should I care?
Alright, buckle up because brand associations are the secret sauce that makes people think about your brand in a specific way. Brand associations are the feelings, emotions, and perceptions people automatically link with your brand. It’s not just your logo or tagline; it’s everything people think and feel when they hear your name. If people hear “Nike” and immediately think “Just Do It,” athletic performance, or Michael Jordan, that’s brand associations working their magic. And trust me, you want that kind of magic for your business.
Why should you care? Because brand associations are like your brand’s DNA. They shape how customers perceive you, what they expect from you, and—spoiler alert—whether they buy from you. Robust and positive brand associations build trust, create loyalty, and make your brand top-of-mind when someone is ready to whip out their credit card. If your brand associations suck, good luck getting repeat business. Your brand becomes another face in the crowd, easily ignored and instantly forgettable.
So yeah, brand associations matter. They’re the emotional and cognitive connections that tell your customers who you are and why they should care. Get it right, and people won’t just buy from you—they’ll believe in you. And that, my friend, is priceless.
How do brand associations influence consumer behavior?
Brand associations are the invisible strings pulling customers’ wallets open. No joke. They play a massive role in shaping consumer behavior because people make decisions based on perceptions, not just facts. When your brand is associated with positive traits—like quality, reliability, or coolness—customers are likelier to choose you over the competition. It’s that simple.
Think about it: When you’re deciding between two products, and one has strong, positive brand associations while the other is just “meh,” which one are you going to pick? The one that makes you feel good is associated with success, status, or trust. That’s the magic of brand associations at work. They influence whether people buy from you, recommend you, or even pay a premium for your product. People want to align with brands that match their values, lifestyles, or aspirations, and your brand associations create that connection.
So, take into account the power of brand associations. They’re not just fluff but the real reason people choose you. Nail your brand associations, and you’ll notice your customers aren’t just buying—they’re buying into your brand.
What are some examples of strong brand associations?
Let’s dive into some all-star examples of brand associations, shall we? Apple is a no-brainer. When you think of Apple, what comes to mind? Innovation, sleek design, premium pricing, and creative genius. Those aren’t just random thoughts—they’re carefully crafted brand associations that Apple has built over decades. Apple doesn’t just sell products; it sells a lifestyle and a sense of belonging to the tech-savvy elite.
Another example is Coca-Cola. You don’t just think “soda” when you see that iconic red can. You believe in happiness, family gatherings, and maybe a Christmas commercial with polar bears. That’s not an accident; that’s brand associations in action. Coke has spent billions embedding those warm, fuzzy feelings into your brain, so every time you crack open a can, you’re not just drinking sugar water—you’re enjoying a moment.
Finally, look at Nike. The brand associations they’ve built are all about athleticism, inspiration, and pushing yourself to the limit. Their ads don’t just show shoes—they show athletes conquering challenges, with that iconic “Just Do It” hanging over every shot. These brand associations tell you that wearing Nike isn’t just about looking good; it’s about being part of something bigger, something motivational.
Bottom line: strong brand associations make your product more than just a product. They make it part of a story, an identity, and a lifestyle that customers want to buy into. Get your brand associations right, and you won’t just sell products—you’ll sell dreams.
How do I build strong brand associations for my business?
Ah, now we’re talking! Building strong brand associations is like playing the long game in marketing. It won’t happen overnight, but when you get it right, you’ll be the brand everyone’s talking about. First, start by knowing who the hell you are. What’s your brand identity? What do you stand for? If you can’t answer that, your customers won’t know either, and your brand associations will be all over the place.
Step two: consistency. You need to be the same brand across every damn platform, every interaction, every touchpoint. Whether it’s your website, your social media, or how your customer service team answers the phone, consistency builds trust, and trust is the foundation of solid brand associations. Think about McDonald’s. Whether in New York or Tokyo, you know exactly what to expect because their brand is consistent worldwide.
Step three: create emotional connections. People don’t just remember facts; they remember feelings. If you can make customers feel something—joy, excitement, or inspiration—you’re halfway to creating strong brand associations. Show them how your product or service improves their lives, makes them feel more confident, or saves time, and watch those positive associations grow.
Finally, leverage influencers and testimonials. When people see others aligning with your brand, especially those they admire, the association strengthens. If you want your brand to be associated with luxury, get an influencer known for their luxurious lifestyle to use your product. Boom, instant association.
In short, building strong brand associations takes time, but it’s worth every second. Be consistent, emotional, and authentic; soon, your brand will be synonymous with whatever you want it to represent.
Can negative brand associations hurt my business?
Oh, hell yes, they can. Negative brand associations are like bad tattoos—getting rid of them is tough once they’re there, and they can haunt your business for a long time. Think about it: If people associate your brand with poor quality, bad customer service, or shady business practices, it doesn’t matter how great your marketing is—those associations will drag you down like a sinking ship.
Look at what happened to brands like United Airlines. One viral video of them mishandling a passenger, and boom—negative brand associations went global. Now, when people think of United, they don’t just think of “airline”; they think of “bad customer service” and “overbooked flights.” That’s the power of negative brand associations—they stick and spread like wildfire.
So, how do you avoid negative brand associations? Start by keeping your promises. Don’t over-promise and under-deliver. If you say your product is high quality, it must be high quality. If you claim fast shipping, you better ship fast. Also, listen to your customers. If there’s negative feedback, deal with it head-on. Ignoring or mishandling criticism only fuels the fire of lousy brand associations.
Negative brand associations can seriously damage your reputation and bottom line. But the good news? You have control over what your brand stands for. Ensure you deliver value, build trust, and correct mistakes before they snowball into full-blown disasters.
How can I change negative brand associations?
Changing negative brand associations is like turning a ship—you can’t do it quickly. Still, you can steer things in the right direction with the right strategy. First off, don’t try to sweep your brand’s mistakes under the rug. Own up to them. Suppose customers have negative associations with your brand. In that case, there’s a reason, and pretending it didn’t happen doesn’t fix anything. The first step is acknowledging the issue and making it clear you’re committed to changing it.
Next, take real, tangible action. If your brand has a reputation for poor customer service, overhaul your support team. Train them better, give them the tools they need to succeed and start delivering the kind of service people rave about. If people think your product quality is garbage, you need to improve the product. It’s that simple. You can’t just slap a fresh coat of paint on a broken system and hope no one notices.
Transparency is your friend here. Show your customers exactly what you’re doing to fix the issue. Whether posting updates on social media, issuing a public apology, or offering refunds and incentives to dissatisfied customers, you must communicate that you’re taking steps to make things right.
Finally, rebuild trust over time. This isn’t an overnight fix, and negative brand associations didn’t form or disappear in a day. Keep delivering on your promises and exceeding customer expectations. Over time, people will shift how they think about your brand. The goal isn’t to erase the past but to create so many positive associations that the negatives get overshadowed.
So, changing negative brand associations is tough, but it’s possible. The key is to own your mistakes, fix them, and then go above and beyond to show customers you’ve learned your lesson.
How do brand associations tie into brand loyalty?
Brand associations are like the foundation of brand loyalty. Think about it—people are loyal to brands they trust, and trust is built through strong, positive brand associations. If customers associate your brand if you offer quality, reliability, or even status, your customers will stick with you because those associations align with their own values or needs.
Let’s break it down: when someone keeps coming back to buy from you, it’s not just because your product is good—it’s because your brand makes them feel something. They associate your brand with positive experiences, whether excellent customer service, a product that never lets them down, or even a sense of belonging to a community. Those feelings create a bond that’s hard to break, and that’s what brand loyalty is all about.
Conversely, good luck building loyalty if your brand associations need to be stronger or positive. If people think of your brand and immediately associate it with “cheap,” “unreliable,” or “inconsistent,” they’ll be quick to jump ship the second a better option comes along. Loyalty doesn’t come from a single transaction—it comes from the consistent delivery of value, and brand associations are the mental and emotional glue that keeps customers sticking around.
So yeah, if you want loyal customers, focus on building positive, strong brand associations. When people associate your brand with good feelings, trust, and reliability, they won’t just buy from you once—they’ll keep coming back for more.
Can social media boost my brand associations?
Social media isn’t just for memes and cat videos—it’s a goldmine for building brand associations. Think of social media as your brand’s loudspeaker. It’s where you can communicate directly with your audience, show off what your brand stands for, and reinforce the associations you want people to make. Whether you want to be seen as edgy, luxurious, or eco-friendly, social media is where you make those brand associations stick.
But here’s the deal: it’s not just about posting product photos. It’s about creating a consistent brand voice, engaging with your audience, and showing what you’re all about. If your brand is fun and lighthearted, your social media should reflect that with witty captions and playful content. If you’re all about luxury, your posts better scream exclusivity and high-end vibes.
And remember engagement. Respond to comments, start conversations, and build a community. When people see that your brand is active, engaged, and cares about its followers, they associate you with positive traits like trustworthiness, approachability, and authenticity.
So yes, social media can boost your brand associations—if you use it correctly. Post with purpose, engage consistently, and make sure everything aligns with the brand associations you’re trying to build. Done well, social media can turn casual followers into die-hard brand advocates who spread your brand’s gospel far and wide.
Can brand associations differentiate me from my competitors?
Oh, absolutely. Brand associations are one of the most powerful ways to differentiate yourself from competitors. In a world where products and services can easily be copied, what can’t be duplicated are the unique associations your customers have with your brand. These associations are why someone chooses Nike over Adidas or Starbucks over the local coffee shop.
Let’s say you and your competitor both sell organic skincare products. Sure, your ingredients might be similar, and your price points might be close, but your brand associations are where you stand out. Your brand is associated with luxury and self-care, while your competitor is considered eco-friendly and minimalist. Those different associations appeal to various audiences, and boom—you’ve just carved out your unique space in the market.
But take your time. You have to consistently reinforce these brand associations. Every touchpoint with your customers should scream the essence of your brand. Whether it’s your packaging, website, or customer service, you must be laser-focused on the associations you want to build. Do that, and you won’t just be another option on the shelf—you’ll be the option your target audience gravitates toward every time.
So, yes, brand associations can differentiate you from the competition. In a crowded market, that differentiation is worth its weight in gold. Own your space, craft your message, and let your associations do the heavy lifting.
How do emotions play into brand associations?
Emotions are the rocket fuel behind brand associations. People don’t just buy products—they buy feelings. They buy how your brand makes them feel, whether inspired, confident, nostalgic, or even happy. If you can tap into those emotions, you’ll create brand associations that stick in people’s minds like glue. Trust me; emotional brand associations are way more powerful than logical ones.
Think about Disney. Sure, they’re a media company, but what are their brand associations? Magic, wonder, family memories, and pure joy. That’s emotional branding at its finest. People aren’t just buying a ticket to Disneyland; they’re buying the experience, the memories, and the emotions that come with it. Those emotions are what keep people coming back, generation after generation.
So, if you want your brand associations to resonate, don’t just focus on the features of your product—focus on the feelings. How do you want your customers to feel when they think of your brand? Whether they feel empowered, entertained, or safe, your job is to create experiences and marketing that consistently evoke those emotions.
In short, emotions are the key to building strong brand associations. If you can make people feel something, they won’t just remember your brand—they’ll become emotionally invested in it. And when people are emotionally invested, that’s when the magic happens.
Can brand associations help justify premium pricing?
Oh, hell yes. Brand associations are your best friend if you’re aiming for premium pricing. Think about it: people don’t pay more because something costs more. They pay more because of the perceived value, and that value is driven by strong brand associations. Suppose your brand is associated with luxury, exclusivity, or superior quality. In that case, people will shell out the big bucks without blinking an eye.
Take Rolex, for example. Is a Rolex watch objectively better than every other high-end watch? Maybe, maybe not. But the brand associations—wealth, status, timeless luxury—make people willing to drop thousands of dollars on it. That’s the power of brand associations. They create an aura around your product that justifies the higher price tag, even if the actual difference in quality is subtle.
But you have to live up to those associations. If you position your brand as premium, every interaction, from the packaging to customer service, must reinforce that perception. No cutting corners. Premium brand associations mean premium experiences, and if you fail to deliver, you’ll lose customer trust faster than you can say “discount.”
So, yes, brand associations can absolutely justify premium pricing. Build the right associations—luxury, innovation, exclusivity—and people will gladly pay more, feeling like they’re getting a product and an elevated experience.
How do I maintain my brand associations over time?
Maintaining brand associations over time is like burning a fire. You must consistently add fuel, not just any fuel—the right fuel. The associations you worked so hard to build need to be reinforced through every customer touchpoint, year after year, without slipping into complacency. Just because people associate your brand with quality today doesn’t mean they’ll think that forever if you don’t keep delivering.
First off, stay consistent. Consistency is king when it comes to brand associations. Your messaging, visuals, and customer experience should all reflect the brand associations you’ve built. If you’ve established yourself as a brand that values sustainability, don’t suddenly launch a product line that screams “mass-produced waste.” That’ll confuse your customers and dilute the associations you’ve worked so hard to create.
Second, evolve without losing your core. Times change, and so do customer expectations. The trick is to grow with the market while keeping your core brand associations intact. Take Coca-Cola, for example. They’ve modernized their brand and kept up with trends. Still, those core associations of happiness, family, and refreshment haven’t changed in decades. That’s the sweet spot.
Lastly, engage with your audience. Customer feedback, social listening, and real-time engagement help you understand if your brand associations are still resonating. If they’re slipping, you must act quickly to reinforce or tweak them before they fall apart.
In a nutshell, maintaining brand associations is all about consistency, authenticity, and evolution. Do it right, and your brand will remain relevant and robust for the long haul.
Can brand associations help me recover from a PR disaster?
If you’ve got strong brand associations, they can be your life raft in a PR disaster. When things go wrong (and trust me, in business, they eventually will), your brand associations can cushion the blow and give you a foundation to rebuild. It’s like having a good reputation—when people generally trust you, they’re more likely to give you a second chance when you mess up.
Look at brands like Johnson & Johnson. After the Tylenol tampering crisis in the ’80s, they could have been dead in the water. However, because they had strong brand associations tied to trust and family safety, they managed to navigate the storm by being transparent, taking responsibility, and reinforcing the associations that made people trust them in the first place.
The key here is to lean into your positive brand associations during a crisis. If your brand is known for transparency, be open about what happened and how you’re fixing it. If you’re associated with reliability, show how you’re taking swift action to restore that trust. Your existing brand associations give you the credibility and goodwill you need to weather the storm. Still, you have to act fast and decisively.
So yes, brand associations can help you recover from a PR disaster, but only if you’ve built a solid foundation before the storm hits. Get those positive associations in place, and they’ll serve as your safety net when things go sideways.
How do brand associations impact brand equity?
Brand associations are one of the biggest drivers of brand equity. If you need a refresher, brand equity is the added value your brand brings to a product beyond its functional benefits. It makes people willing to pay more for your brand than a no-name alternative. And what drives that value? Yep, you guessed it—brand associations.
Robust and positive brand associations create emotional connections with your customers, which adds to your brand’s perceived value. Suppose people associate your brand with quality, trust, and innovation. In that case, they will be more loyal, less price-sensitive, and more likely to recommend your brand to others. That’s brand equity in action.
But here’s the kicker: brand associations don’t just influence how much people are willing to pay—they also impact how your brand is perceived in the marketplace. High brand equity means your brand is seen as a leader, an innovator, or an authority in your industry. Low brand equity? That’s when your brand is seen as a cheap alternative, easily replaceable, and forgettable.
So yeah, brand associations have a massive impact on brand equity. Build the correct associations, and your brand will carry weight, influence, and a fat price tag. Screw it up, and you’ll be stuck in the bargain bin, wondering what went wrong.
Can brand associations evolve over time?
Oh, hell yes! Brand associations can and should evolve over time. The market changes, consumer preferences shift, and technology moves quickly. You’re in trouble if your brand associations are stuck in the past. But evolving doesn’t mean ditching your core values—it means adapting your associations to stay relevant while staying true to what made your brand strong in the first place.
Look at Old Spice. Once associated with your grandpa’s aftershave, they completely revamped their brand associations to appeal to a younger, edgier audience. With funny, over-the-top commercials, they shifted their associations from “old man” to “cool, confident guy.” The result? A significant brand revival and a whole new generation of loyal customers.
But here’s the deal: when you evolve your brand associations, it has to be authentic. People can smell BS from a mile away, so don’t try to rebrand yourself into something you’re not. Instead, look for ways to modernize the associations you already have. If you’re known for quality, your new associations should focus on innovation or sustainability. Keep the core, but evolve the message.
So yes, brand associations can evolve, and if you want your brand to stay relevant, they need to evolve. Just ensure you do it realistically and keep your customers on board.
How can storytelling help build brand associations?
Storytelling is like the secret weapon for building brand associations. Humans are wired for stories, and when you tell a compelling one, people don’t just remember it—they associate your brand with the values, emotions, and messages in that story. Whether it’s your brand origin story, customer testimonials, or behind-the-scenes content, storytelling creates a narrative that people can connect with. And that connection is what drives strong brand associations.
Take TOMS, for example. Their story isn’t just about shoes—it’s about giving back. Their “One for One” model, where they donate a pair of shoes for every pair sold, is a core part of their brand’s story. When people think of TOMS, they don’t just think about comfortable shoes; they think about social responsibility, making a difference, and ethical business practices. That’s the power of storytelling in action.
Don’t just bombard people with product features to build strong brand associations. Tell them why your brand exists, who you’re here to serve, and how your brand makes their life better. Whether it’s a story about how your product was invented or a customer’s life-changing experience using your service, those stories create emotional hooks that stick.
So yeah, storytelling isn’t just a marketing buzzword—it’s a powerful tool for building deep, lasting brand associations. Use it, and your brand will be more than just a product—it’ll be a story people want to be a part of.
Can brand associations improve customer retention?
Absolutely. Brand associations are like the invisible glue that keeps customers returning for more. When people associate your brand with positive experiences, reliability, or even a sense of identity, they’re likelier to stay loyal. Customer retention isn’t just about having a great product—it’s about the feelings and memories your brand creates. And that’s where brand associations come into play.
Let’s say your brand is known for exceptional customer service. That positive association sticks with customers, so the next time they need what you offer, they’ll return to you because they trust that experience. Conversely, good luck retaining customers if your brand is associated with frustration or inconsistency. They’ll be gone faster than you can say “unsubscribe.”
The beauty of solid brand associations is that they build emotional loyalty, not just transactional loyalty. When customers associate your brand with values that matter to them—like sustainability, innovation, or even luxury—they’ll feel a personal connection that goes beyond just the product. And that’s what keeps them coming back.
So, if you want to improve customer retention, focus on building positive, lasting brand associations. It’s the emotional connection that turns one-time buyers into lifelong fans.
How do visuals impact brand associations?
Visuals are a critical piece of the brand association puzzle. Humans are visual creatures, and we process images faster than text. So, the visuals you use—whether it’s your logo, color scheme, or even the design of your packaging—are often the first thing people associate with your brand. Get those visuals right, and they’ll strengthen your brand associations. Get them wrong, and good luck standing out in the market.
Think about brands like McDonald’s. That red-and-yellow color scheme? Instant brand recognition. And it’s not just random—it’s designed to evoke hunger and excitement, which aligns perfectly with their brand associations of fast food and family-friendly fun. Or look at Tiffany & Co. That little blue box with the white ribbon doesn’t just scream “luxury”; it whispers “timeless elegance.” The visual itself is a brand association.
So, take into account the power of visuals. Your logo, color palette, and typography contribute to how people perceive your brand and the associations they make. Ensure your visuals are consistent across all platforms and reflect the brand associations you want to build. If you want people to associate your brand with trust, professionalism, or creativity, your visuals better back that up.
Can brand associations be measured?
Oh, you bet your ass they can be measured. Brand associations might feel like intangible magic, but with the right tools, you can absolutely measure them. You should do this because knowing what people really associate with your brand can make or break your marketing strategy.
Start with surveys and focus groups. Ask your customers directly: “When you think of our brand, what comes to mind?” You’ll get raw, unfiltered insights into the associations people already have. From there, you can see if your brand is hitting the mark or if there’s a disconnect between what you want people to think and what they actually believe.
You can also use social listening tools to analyze what people say about your brand online. Look for common themes in social media mentions, reviews, and comments. If people consistently associate your brand with words like “reliable” or “innovative,” you’re on the right track. If they’re using less flattering terms, it’s time to course-correct.
Remember brand equity studies. These in-depth analyses measure brand associations and the overall strength and value of your brand in the marketplace. The stronger your brand associations, the higher your brand equity, and the more you can charge for your products or services. So, yes, you can measure brand associations, and you damn well should if you want to keep your brand on the right path.
How do brand associations affect new product launches?
Brand associations can make or break a new product launch. If your brand already has strong, positive associations, launching a new product under your brand’s umbrella can give you a serious head start. People are more likely to trust the new product because of the positive associations they already have with your brand. Think about Apple—when they launch a new gadget, people line up around the block because they already associate the brand with innovation and cutting-edge technology.
But here’s the flip side: if your brand associations are weak or negative, a new product launch could flop, no matter how good the product is. Customers’ existing perceptions of your brand heavily influence their willingness to try something new. If your brand is known for being unreliable, why would anyone trust your latest offering? That’s why getting your brand associations right before you even think about launching something new is crucial.
To leverage brand associations in a new product launch, ensure your marketing reinforces the traits people already love about your brand. If your brand is associated with luxury, highlight
The premium aspects of your new product. If you’re known for being eco-friendly, ensure your new product follows suit. Consistency is key. Your brand associations are a powerful asset—use them wisely, and your new product will feel like a natural extension of your brand’s awesomeness.
Reach Out & Connect with us
Ready to skyrocket your brand into the stratosphere of success? Don’t just stand there and watch from the sidelines; it’s time to take action! At our electrifying marketing agency, we’re not just making waves – we’re causing tsunamis in the digital realm!
It’s not enough to dream of success; you must seize it!
By connecting with CORE CREATIVE, you’re taking the first step towards a digital revolution redefining your brand’s destiny.
Ready to turn your brand into an unstoppable force? Contact us now, and let’s set the digital world ablaze together! The future is calling, and it’s time to answer.
Contact
Studio Website
www.corecreative.se
hello@corecreative.se
Phone No
+46 730 45 45 70
Office Address
Torbjörn Klockares Gata 5, Stockholm, Sweden
Essentials of Branding for New Companies
© corecreative 2023. All rights reserved
Think you know marketing? Think again
Marketing isn't just for the experts—it’s for anyone who wants to make smarter choices. Understanding how brands build their messaging and win over customers gives you a competitive edge, whether you’re shopping or selling. Let us guide you through the fundamentals of marketing so you can become the kind of customer who knows what’s happening and why. Once you start learning, there’s no turning back.